Success Stories
Our clients choose us because we deliver solutions that drive a fundamental transformation of their operations.
Through these experiences, we hope to inspire your vision and help you visualize how we can work together to achieve your own outstanding success. Welcome to the gallery of achievements, where your next success story could be the next one to be told.
TDCar: Transactional Platform for the Importation of New and Used Vehicles
Costa Rica faced a complex problem related to the dissolution of the contract with a concessionaire company entrusted with the technical vehicle inspections. This revealed the lack of these services f...
View success story
Regístrelo: Transactional platform for efficient management of sanitary interest registrations
Currently, in Costa Rica, the health registration procedure is complex due to various factors, including its manual execution. This manual approach results in significant waiting times and iterative p...
View success story
Certification platform for the optimization of multi-country ERP systems and integrations
The institution operates across 24 member countries in Latin America and the Caribbean, requiring an ERP (Enterprise Resource Planning) system capable of supporting all locations, adapting to diverse ...
View success story
Integration traceability and monitoring platform
The institution has a large number of services and complex integrations, that require comprehensive monitoring capabilities, including traceability and service consumption statistics. The current syst...
View success story
Core Billing and Rating Modernization: BRM/ECE Upgrade to BRM 12/15 – Cloud-Native BRM ECE
The client, a leading telecommunications and energy institution in Costa Rica, had been operating its Billing and Revenue Management platform on Oracle BRM version 7.5 for more than five years. This v...
View success story
Cloud-Native BSS Transformation Using Oracle BRM 15 PS8 at Telenor Asia
Telenor Asia sought to consolidate operations across four countries and 175 million subscribers onto a single cloud-based billing and rating platform. The platform was required to support massive tran...
View success story
Convergent Online Charging Solution. Modernization of Prepaid and Charging with Oracle Convergent BSS Platform National-Scale Unification of Postpaid and Prepaid
For years, ICE’s mobile ecosystem operated in two separate enviroments: • Prepaid on traditional prepaid platforms on the network element (Service Control Point), completely isolated from the BSS. •...
View success story
Order Orchestration Modernization: Oracle OSM Proof of Concept in a Convergent Oracle Architecture
As part of its journey toward service convergence (Internet/data, Television, Fixed Voice, and Mobile Voice), the client faced the need to modernize its order fulfillment chain, which was heavily depe...
View success story
Modernization of the Charging System: From Batch Rating to Online Charging
ICE operated its postpaid charging scheme on Oracle Pipeline, a batch rating engine that was significantly limited in the following areas: • Real-time charging capabilities • Flexibility to launch d...
View success story
Technological Upgrade of the Integration Platform (Oracle AIA)
The main objective was to improve integration processes by upgrading the platform to more stable and robust software versions. This required defining new architecture, establishing appropriate control...
View success story
Specialized Business Intelligence Solution for Telecommunications Operators
The management and business leadership of Client´s telecommunications division were facing a complex situation with the end of Costa Rica´s telecommunications monopoly and the entry of new telecommuni...
View success story
Evolution of the Telecommunications BSS (Business Support Systems) in Preparation for the Opening of the Telecommunications Market in Costa Rica
In 2007, after 44 years, the state telecommunications monopoly in Costa Rica came to an end, requiring the incumbent operator (the Client) to modernize its BSS systems architecture, which had been cus...
View success story
kölbi 5G on MOCN Architecture
To jointly implement with the client a strategy to lead the next-generation mobile services by launching its “kölbi” 5G plan portfolio under a Multi-Operator Core Network (MOCN) model, using a new net...
View success story
Modernization of the Gateway System for Convergent Number Portability (Mobile/Fixed)
The client was required to comply with regulatory requirements for the implementation of fixed-line number portability in Costa Rica and to modernize the national number portability system (Portabilit...
View success story
First Oracle Unity POC in the Americas – Customer 360, Churn & Next Best Offer
The client needed to enable a modern Customer Intelligence & Real-Time Personalization platform capable of: Unifying dispersed data from different systems (CRM, BSS, digital channels). Delivering a re...
View success story
CRM Modernization: Siebel Proof of Concept with Advanced Integrations
As part of its evaluation of a new CRM platform, the client required an advanced demonstration of Oracle Siebel’s integration capabilities. The challenge was significant: SOIN, acting as Oracle’s tech...
View success story
CRM Technology Upgrade: Siebel Upgrade from Version 8.1.1.7 to 23.4
The client, a leading telecommunications and energy institution in Costa Rica, had been operating on Oracle Siebel version 8.1.1.7 for more than seven years—an obsolete platform that posed security ri...
View success story
Billing and Rating Convergence: KölbiFusión Groupings (NPlay)
The client needed to unify mobile and fixed services (Internet, TV, and Fixed/IP Telephony) under a single billing account, enabling a new commercial model called KölbiFusión Bundles, without impactin...
View success story
